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To look at disability awareness training from a practitioner's point of view, taking into account personal experience of organising training in an academic library, the impact of the Disability Discrimination Act (1995) and the subsequent publication of a training booklet.

A descriptive account.

That effective disability training can be carried out by libraries, either in house or by means of outside speakers, so long as relevance to practice is the underlying principle.

The practitioner approach to disability training taken by the paper excludes theoretical generalisations.

A highly practical account of the implementation of disability training in a given library context.

If a training programme is evolved and delivered with certain clear, practice‐oriented values in mind, libraries can significantly upgrade the quality of front‐line services delivered to disabled users.

The distinction between discussing human capital (HC) and its actual measurement is the presence of indices and equations to substantiate the belief of measuring intangibles. The chapter makes a concise mention of research precedents, deriving leads for the foundation of HC. The chapter aims to provide clarity on the concept of HC measurement and bring to light the tools that can confer tangibility to intangibles. It argues that the measurement of HC is an achievable idea; furthering that a systematic review into the inter-disciplinary studies can offer viable solutions to the challenge of measuring intangibles. The chapter while discussing the contention makes a vivid mention of Bhutan’s gross national happiness (GNH), Happiness Seismograph, Cobb–Douglas model and others to make an impression on the minds of the reader.

To further develop research methodologies for multi-species ethnographic fieldwork, based on researcher's experiences with multi-species fieldwork in private wildlife conservancies in South Africa and inspired by San tracking techniques.

Reflections on methodological lessons learnt during multi-species ethnographic fieldwork in South Africa. The approach is rather “Maanenesque” in telling various types of tales of the field. These tales also implicitly show how all-encompassing ethnographic fieldwork and its accompanying reflexivity are; there is never time for leisure in ethnographic fieldwork.

That developing fieldwork methodologies in multi-species ethnographic research confronts researchers with the explicit need for and training in multi-sensory methods and interpretations, inspired by “the art of tracking” of the San.

Comes up with a concrete suggestion for a sequence of research methods for multi-species ethnography based on the trials and tribulations of a multi-species ethnographer's experiences in South Africa and inspired by San tracking techniques.

This paper aims to respond to a number of pleas for interdisciplinary – or integrative – approaches to psychology and criminology in exploring the value of simultaneously applying micro and macro analytical tools.

The study reported in this paper applies both the revised psychopathy checklist (PCL‐R) and structural analysis to the historical case of Mary Ann Cotton, a nineteenth century British serial killer.

Findings suggest that multi‐level approaches to analysis are valuable in developing holistic understandings into serial murder, which are appreciative of both the psychological characteristics of the individual offender and their location in the broader social and historical context. Micro analysis would now label Cotton a psychopath, but we need to broaden the analysis and to consider macro questions related to gender, poverty and the wider social structure in which Cotton operated.

In the absence of an interview with the offender, this study has supplemented alternative materials and as such, prompts debate into the application of contemporary tools to historical cases.

The findings imply that the application of PCL‐R alongside structural analytical tools reveals more in‐depth and socially rooted insights into the study of historical cases of serial murder and as such, provide a valuable addition to both criminological and the psychological methodology frameworks.

This research prompts academic debate within psychology and criminology into the potential value of a combined, integrative approach to historical cases drawing upon both micro and macro analytical tools.

Dining out is integral to the American lifestyle. Diners want to make informed choices. The purpose of this research is to measure consumers' need for, and attitudes toward, nutritional information (NI) on menus in full‐service restaurants.

Data were collected from 502 participants at a full‐service restaurant on a university campus, through a survey questionnaire. Correlations, ANOVA, and descriptive statistics were utilized for data analysis.

Some market segments would dine out more often in restaurants if NI was made available. Segments concerned about NI are females, those aged 35 to 65, and those belonging to the higher income and college‐educated strata. Consumers eating healthy food at home are more likely to use NI in restaurants, as are those who dine out as a necessity. NI that consumers are most concerned about concerns fat, saturated fat, and trans‐fat.

The current study is limited by a one‐location cross‐sectional design. Future studies should be longitudinal and be conducted in multiple locations.

A deeper understanding of consumers' concern could permit restaurateurs to use NI on menus to their competitive advantage, by effectively deploying a market segmentation strategy.

This research adds new knowledge to the present body of hospitality literature. This paper will assist managers by providing insights into the specifics of the target markets of who needs NI, and the context in which they will use NI on menus.

The purpose of this article is to explore the views of library staff on the effectiveness of an online training module in disability awareness and to evaluate the appropriateness of this method of delivery for staff development in an academic library.

In total, 14 library staff participated in a five week web‐driven training module at the University of Dundee Library using the institutional virtual learning environment (VLE). Results of a pre‐ and post‐study quiz were analysed to evaluate any change in participants’ awareness of disability matters. Opinions of staff on the effectiveness of the training programme were obtained via questionnaire.

Following the programme there was an increase in participants’ awareness and knowledge of the subject. Library staff commented favourably on the value and effectiveness of the module.

All the participants in this study were employees of one Higher Education Institution (HEI) in Scotland. An extension of the study could be developed by making the course available to library staff at other HEIs and exploring the value of the programme to these participants and their employers.

Highlights the value of using an institutional VLE to deliver accessible and flexible online learning opportunities for staff in academic libraries.

Offers a possible solution to staff development needs of academic institutions seeking to meet the requirements of disability equality legislation to ensure disabled users are treated fairly and with the support they require.

The 1980s have brought a new awareness of the negative effects of holding excessive inventories. High interest rates and the popularity of Japanese management techniques such as just‐in‐time inventory systems have focused attention on the need to reduce extra inventories. However, traditional measures of inventory quantities, such as turnover of days' sales, do not reveal the true impact of the inventory investment. In this paper a new measure of inventories, the cost of capital on excess inventories (CCEI) is proposed, along with recommendations for management use of the tool and suggestions for implementation.

This chapter intends to provoke thought around assumptions about young people providing care, what influences how young carers are perceived and how stigma and judgement associated with caring are discussed. We conclude by emphasising the significance of the role as an educator in creating discussion about the breadth and diversity of care experiences. This role includes both educating young people about young caring and being mindful that your students may currently be or previously been a young carer.